Issue with registration page on site?


is an issue when signing up for an account it might have something to do with the Captcha code? but im unsure can you please confirm ?

is there an alternative that can be used in the same form to fix this?


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  • Tom
    • Code Wrangler

    Hi Michael,

    For me when i tried signing up the first time it said the captcha was wrong after clicking the signup button. then re-filling the details it said that i was already registered.

    after filling in details and clicking signup the user should have been re-directed to another page. did that happen for you ?



  • Michael Bissett
    • Recruit

    Hey @tom,

    Nope, didn’t happen for me here, when I had first tried signing up, the Captcha accepted my response, and I was taken to the page stating that I had to check my email for an activation email.

    I just tried doing a test signup though, this time deliberately entering the wrong response in the Captcha, but when I tried doing a proper signup after that (proper meaning that I entered the Captcha properly), I was once again taken to that activation email page, as I was before.

    When testing the signup, you’ll want to ensure that:

    (a) You’re logged out of the site

    (b) The cookies & cache are cleared (just to be safe)

    (c) Double check that the Captcha’s been entered correctly (Captchas aren’t always the clearest thing to decipher, ran into enough fuzzy Captchas to know that from experience)

    Let me know if this helps please! :slight_smile:

    Kind Regards,


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