On recessdumbo.com, we have Membership Pro handling the Monthly, Seasonal, and Annual memberships. For the Seasonal & Annual membership, I need the members to be assigned a specific WordPress user role for the duration of their membership. After their membership expires, I need their WordPress user role to be reduced to base level (Subscriber).
My understanding is that Membership Pro can do this. [Membership 2 > Protection Rules > User Roles]. However, I have manually added a subscriber to a membership level and their WordPress user role hasn't changed; I've also tried registering a new member but they were not assigned the role of Member either.
Why are the users who have been added to the membership level not be given the correct user level / WordPress user role?
I have setup a coupon code ADMINTEST that gives 100% off any membership.
Here is a link to the seasonal membership: https://recessdumbo.com/memberships/?membership_id=431
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