Issues With Amazon Payments & Login with Amazon

Hi I am trying to set up Pay with Amazon on my site. It seems that the initial set up was successful. However when I try to test it and to login to my account I keep getting an error message saying the username & password information is incorrect but I know I am entering the right information. I am not the most tech savvy person so help please!

  • Rupok

    Hi Osengwa

    I hope you had a wonderful day.

    As you said "I try to test it and to login to my account", can you please mention which account? Your WordPress website account or Amazon account?

    If you can't access your account in your website and keeps showing you credentials incorrect warning, you can reset your WordPress admin password from the database or you can reset it. For resetting it, please follow the steps below:

    # Go to your WordPress Login page (something like
    # Click on the Lost your password? link
    # You will be taken to a page to put in some details. Enter your username or the email address on file for that account.
    # Wait happily as your new password is emailed to you.
    # Once you get your new password, login and change it to something you can remember on your profile page.

    For changing it from Database, you can get idea from this article:

    If you face difficulty in doing so, we can do it on behalf of you. So, can you please send me message with server access credentials through our secure contact form here:

    Subject: "Attn: Rupok"
    - Username
    - Password
    - Login URL
    - Link back to this thread for reference
    - Any other relevant URLs

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me.

    If you are facing this error in Amazon website, can you please try resetting the password from the login page?

    Have a nice day. Cheers!

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.