Issues with Hummingbird

I’m new to WPMU and setup an account to improve the performance on my site. I’m trying to optimise my settings so that it performs the best it can with the WPMU software.

  • Kasia Swiderska
    • Support nomad

    Hello Thomas May ,

    I can see that there are things not working correctly in the Hummingbird and Smush – I would need FTP access to troubleshoot that further.

    Note: Don’t leave your login details in this ticket.
    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: “Attn: Kasia Swiderska
    – FTP credentials (host/username/password) OR cPanel credentials (host/username/password)
    – Folder path to site in question
    – Link back to this thread for reference
    – Any other relevant urls/info

    IMPORTANT: Please make sure you select “I have a different question” for your topic, so it doesn’t go back to the forums – this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send those credentials

    kind regards,
    Kasia

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