issues with latest marketpress adding price, sku, inventory etc..

I added a new product however it adds the product but not the price, sku, product weight or lets me add an inventory count. i have enabled access. i am using the latest version.

  • James Morris
    • WordPress Enthusiast

    Hello Tony,

    I hope you are well today.

    I tried to access your site, but I'm experiencing a large number of issues. I'm getting 503 Service Not Available errors and 404 Resource Not Found errors. I see you are hosted by GoDaddy, and I was able to determine that you have a fair amount of resources. But your page loads are taking up to 3 minutes to load. This kind of behavior, and the issue you are having with MarketPress, gives the impression you may have one or more misbehaving plugins on your site.

    There's a couple troubleshooting steps I'd like you to try to see if we can narrow down the cause of this problem.

    First, could you please run a plugin conflict test as outlined in the following article? This will eliminate the possibility of a conflict with another plugin. https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If that does not lead to a solution, could you please enable WP_DEBUG and provide us with the output of your debug.log file?

    To enable WP_DEBUG, change the following line in your wp-config.php file:

    define('WP_DEBUG', false);

    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    After you've visited the pages that are causing you problems, please go to wp-content/ on your server via FTP and download the debug.log file to your local computer. Then, rename that file to debug.txt and attach it to your reply here so we can examine it further.

    I look forward to seeing the results of your tests.

    Best regards,

    James Morris

  • Tony
    • Syntax Hero

    i contacted godaddy and they are saying the server is fine there are a bung of calls to other sites when you load a page. they told me about Pingdom and i look at huming bird and lm not smart at certain stuff. i have images smooshed but there are lots of css and java calls from plugins as well. i dont know what to do because things work before

  • James Morris
    • WordPress Enthusiast

    Hello Tony,

    I was able to access your site and perform some tests. It very much seems like you have a conflict with another plugin as I'm not able to reproduce this issue on a fresh install of WordPress 4.7 with MarketPress.

    Could you please run a plugin conflict test as outlined in the following article? This will eliminate the possibility of a conflict with another plugin. https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Best regards,

    James Morris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.