Issues with plugin features needs to be fixed

Could you please help me determine why and how I can fix these issues with my chat and messaging features as they will not allow me to host them again unless I get this fixed and I really need my site back up and running.

  • Kasia Swiderska

    Hello M$M,

    As I understand from email ticket you have problems with resources on your server. Are you sure this is our chat plugin?
    Can you hosting provider give us any logs that are clearly stating that it's chats fault?
    There is another possibility here - WPMU DEV can be culprit there, we faced some issue with too much queries on some servers and that could eat your resources. Try disabling it for while and see if this helps.

    What can you try also, change values in Poll Intervals in Chat Common Settings to higher values. Chat will have delays, but it should at least use less resources.

    kind regards,
    Kasia

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