Issues with WPMUDEV plugin and Unable to start support chat

Hello,

There is something wrong with my WPMUDEV plugin dashboard… it appears that maybe some options are not present. I attempted to discuss this with live support, but support LiveChat gets stuck on "please wait…" when the technician attempts to start the conversation. I am assuming these issues are related.

Can you please check the status of my WPMUDEV account? I have enabled support access.