It says I have to wait 14 days for this.... is that

It says I have to wait 14 days for this.... is that an accurate wait time? I will find something that works in less than an hour if your service really takes 14 days to get to me.

  • Vinod Dalvi

    Hi @EVAN,

    Welcome to the WPMU Dev community and thanks for posting on the forum.

    The wait time can depend on various things, such as:

    - the sizes of the smush requests being processed
    - the amount of users submitting smush requests

    We have a very large queue at moment, so images using bulk smush are taking some time. We're definitely working on improving the infrastructure for smush requests, as we'd hate for folks like you to be sad.

    If you only have few images to smush, then it is far quicker to smush them individually by going to your media library page and clicking smush now next to each image in the library, these are smushed separately to the bulk smush queue.

    Thanks,
    Vinod Dalvi

  • Michael Bissett

    Hey @EVAN,

    You'll be happy to know that we've released an update today to WP Smush Pro that improves the smushing speed a lot!

    If you haven't seen the update yet, you'll want to go to:

    WPMU DEV -> Updates

    And click on the "Update Now" link at the bottom of the page (see first screenshot below).

    Then, once you've updated, you'll want to go to:

    Media -> WP Smush Pro

    And if a Smush is already in progress, you'll now see a prompt like the one seen in the 2nd screenshot below.

    Just go through the process of resetting the smush request, and once you've done that, you'll be all set to use the new, faster API. :slight_smile:

    Kind Regards,
    Michael

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