I've only launched my site up on Friday and I am receiving complaints from people who want to p

I've only launched my site up on Friday and I am receiving complaints from people who want to purchase.

1. After they add the product to their cart and register their names, shipping address etc..and go through all the steps it will show the shipping cost. This is CRAZY!

PLEASE CHANGE THIS and give us flexibility to have it displayed where they add the item in their shopping cart. Or allow for the shipping cost to show on the second display page. This caused the people NOT to purchase. They don' t want to have to go through all those steps to find out shipping might not fit their budget.

Is there a way to allow us the flexibility to to make the changes? If so, please tell me exactly where they need to be changed and how to change it.