I've previusly installed the WP Smash Pro plugin

Hi,

I've previusly installed the WP Smash Pro plugin on my test site, in order to test the plugin and see if it could have caused any problem with the site. Now, I've deleted the plugin from the test WP and I want to install it on our live site but the dashboard admin doesn't allow me to do that. Can you help me please?

Thanks

  • Kasia Swiderska
    • Support nomad

    Hi luca,

    Hope you're well today and thank you for being member of our community.

    You can still download the plugin from this page https://premium.wpmudev.org/project/wp-smush-pro/ and install through the FTP.
    This is happening because you have Single account, and you can only register one site with your account.
    And right now the only one registered is I assume your testing site - so in order to have it working on your live site, the new one should be added instead of testing one.
    Do you still have enabled WPMU DEV on your testing site?

    Kind regards,
    Kasia

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