Jack can you please take a look at my plugin issue with admin access?

Attention Jack, as discussed today, I am having issues with my clients accessing plugins that are assigned to them. Even though the plugin link is there in the client admin, the actual plugins does not show. I am referring to plugins that are not networked activated.

This happens on both nigelweb.com and nigelweb.us

The other issue is when I try to access nigelweb.us/wp-admin it redirects to