Jack says it is okay. But I log on and open membership,

Jack says it is okay. But I log on and open membership, open access levels and try to open the visitors or level 1 or level 2 and all I get is this page not available . Therefore I cannot set restrictions or anything else.
You say it works and I can plainly see it does not work.

I have granted access a second time. If this cannot be fixed by you, please uninstall your product in full and discontinue my service as I will find a product that does work.

Your prompt attention to this matter is appreciated

Thank you