Jobs & Experts Upload Attachment Not Working

Greetings,

Previously I had an issue regarding Avatar Upload that has been addressed ( https://premium.wpmudev.org/forums/topic/jobs-experts-not-uploading-avatar )
However, I have the exact same issue with the Uploading of an Attachment, the Choose File button does not trigger. How can I fix this issue? Do note, this happens with Subscribers' login and not so much with Admin login.

Also, when will the next Jobs & Experts update be released with some of the previous fixes?

Thank you.

  • Vaughan
    • Support/SLS MockingJay

    Hi Daisy,

    Hope you're well?

    Have you tried disabling all other plugins to see if this fixes the issue? if it begins to work after you have disabled other plugins, then we know whether another plugin is conflicting.

    See the flowchart on the following page. https://premium.wpmudev.org/manuals/getting-support/

    Could you grant support access from the dashboard plugin so we can take a closer look? See https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Thanks

    • Daisy
      • Flash Drive

      Thank you, Vaughan.

      I did as instructed, disabled all the plugins. It did allow the Choose File button to trigger, but it won't follow through with the attachment. When selecting an image, I get an error message as seen in the attached screenshot. I did try multiple images without success. I also granted support access. Thank you.

      Please note, I have made changes within expert-single.php template, to add myCredit point system, and also modified the layout to show skills outside tabs, please provide better code to achieve this if need.

      Very much appreciated.

  • Hoang Ngo
    • Code Slayer

    @Daisy,

    I hope you are well today.

    Hmm, since you got some changes to the code, I will need to access to your site for debugging. The FTP info you sent me earlier still works, however, I can't find any admin access(The current staff access has been expired) :slight_frown:. Can you please send in:

    - Mark to my attention - ATTN: Hoang Ngo
    - Link back to this thread
    - Include admin/network access
    - Include any relevant URLS for your site

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    Thanks!!.

    Best regards,
    Hoang

    • Daisy
      • Flash Drive

      Hi Hoang Ngo,

      I sent the requested info. Do note, I reverted the files back to the original state from the last time you assisted. The Avatar upload is working, but not the attachments under skills. Keep in mind the issue presents when logged in as a Subscriber, no issues when admin login.

      Thank you.

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