All Sites down on network

Last thing done was one of my admin activated a new studiopress theme on their site. Why would that bring down all sites?? not good that all sites effected like this.

you have my ftp login detail already if needed.

  • Patrick
    • Support Monkey

    Hi there @PCactive

    I hope you are well today!

    I found the cPanel login credentials you had sent to @Vaughan for another issue.

    I logged into your cPanel and simply renamed the themes folder to something else, and saved. That effectively deactivates all themes.

    I then renamed it back to themes and saved again. You now have access to your network again.

    Please check which theme was enabled that brought your network down like that, and let us know.

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