Link leading to automatic undesired forwarding to wp sign-up page rather than simply FP

– MU site peterstudio.org

– link on FP peterstudio.org “https://solutioncrafters.org” *erroneously* (not desired), forwards automatically to a “sign-up” page: https://www.solutioncrafters.org/wp-signup.php?new=solutioncrafters.org

– what to do in order go to FP on solutioncrafters.org, *not* to https://www.solutioncrafters.org/wp-signup.php?new=solutioncrafters.org

  • Nithin
    • Support Wizard

    Hey Peter,

    Hope you are doing good today. :slight_smile:

    This seems to the redirect happening with www, and non-www url detected by the site, could you please try adding the following code inside wp-config.php, and see how that goes?

    define( 'NOBLOGREDIRECT', 'https://www.solutioncrafters.org/' );

    Please make sure to add the above code before the line /* That’s all, stop editing! Happy blogging. */

    wp-config.php should be found under the root directory, that’s where /wp-content, /wp-admin folders exists, you’ll have to use FTP, or cPanel login credentials to make the changes.

    I hope this helps, if you still have issue even after that, you can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Please let us know once you enable access, so that we could give a closer look, if needed. Have a nice day. :slight_smile:

    Kind Regards,

    Nithin

  • Peter
    • Design Lord, Child of Thor

    thanks, Nithin, for your kind response.

    It turned out that the issue was simply related to https://domain.com vs. https://www.domain.com – after setting the link correctly to the latter, with the “www”, it no longer would go to a “setup page”, so I am all set. Do you have a tutorial somewhere that educates about that distinction between “www” and not using the “www” during a site setup. I know there is always “google” ………..but thanks again for your kind help!

    Peter

  • Ash
    • WordPress Hacker

    Hello Peter

    I am afraid we don’t have any such tutorial. Personally, I like the non-www version but many people like www version either, so it’s totally on choice.

    When a domain is hosted, then usually www and non-www version both are pointed to the same directory. So, if you enter a domain which is not entered during wordpress install, it should redirect to the other version of the domain automatically.

    In your case, the auto redirect didn’t happen, that’s why it was considering as a new subsite, which was missng and so WP redirected to sign up page :slight_smile:

    Have a nice day!

    Cheers,

    Ash

  • Peter
    • Design Lord, Child of Thor

    Ash: Your answer *nails* exactly what I needed to know.

    It saves me a lot of time researching, and I can tell, you quickly picked up exactly on what was happening!

    Thank you so much for spelling it out, it certainly strengthen’s my belief that the 50 bucks I am spending monthly is worth it (this is my first ticket here)!

    Best regards,

    Peter

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