Live Support Session Close - Incovenient feature

Hello,

Is it possible to DISABLE a pop up modal box at the end of a Live Support session? The reason is it blocks me from going back and see the Q/A in the session. Nothing I can do but to close it. Many times I have a question or follow a Q/A and got distracted. Upon coming back, the session was closed and I lost the Q/A. Thanks a lot.