Live Support Session Close - Incovenient feature


Is it possible to DISABLE a pop up modal box at the end of a Live Support session? The reason is it blocks me from going back and see the Q/A in the session. Nothing I can do but to close it. Many times I have a question or follow a Q/A and got distracted. Upon coming back, the session was closed and I lost the Q/A. Thanks a lot.

  • aecnu
    • WP Unicorn

    Greetings tony_cd,

    Thank you for bringing this issue to our attention and it appears that the biggest problem here will be that once the live chat host ends the chat session, if they are following proper protocol they will then archive the chat in which all the chat is emptied out anyway.

    However, I will indeed bring your feedback to the attention of the lead developer/coder group and move this ticket to the applicable feature request area.

    Thanks again for bringing this to our attention and for being a WPMU DEV Community Member!

    Cheers, Joe

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