Live support - when and how?

I'm trying to access live support. The website seems to be malfunctioning. Is this true or is it just me having problems???

  • 3SixtyEvolve

    Hi DaveBeaty

    Welcome to the WPMU DEV Community and thank you for being a member!

    First of all, which chat room are you trying to access? And is there something specific that I can help with. (I noticed that you selected the MarketPress Plugin).

    Regarding our chat rooms, we have live chat rooms available that covers the following four categories:
    - Plugins and general code support and discussion
    - Themes and design discussion
    - WordPress and BuddyPress for Beginners
    - Members only discussion

    To this extend, I would like to add that there are specific timings that our Support Team, Developers, and Designers conduct these live chat rooms. It is not continuous throughout the day. That's why we have the Forums running 24/7, to support you as member. If you would like to join the live chat rooms, please check the schedule here: https://premium.wpmudev.org/live-support/

    To convert the timings mentioned on there, please use the : http://www.timeanddate.com/worldclock/converter.html

    I hope this was helpful and I look forward to be of assistance to you in the future! Please don't hesitate to be in touch should you require any further assistance with any other topic/ plugin.

    Have a good day!

    GinaB

    I will resolve this thread, but please don't hesitate to reopen it if you still require additional feedback from our Support Team. Just select the 'Mark as Not Resolved (re-open)' box below the post area (otherwise we might miss your new post).

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