I spoke with Jack Kitterhing today in the Live Support Chat (cool customer reach out by the way!) --- and he recommended I post here about my challenge / issue:
We want to offer a pickup option for our local customers. We still need a shipping option for those that want to send our products as a gift or just don't want or can't do the local pickup.
Currently we are using a table rate setup on the shipping. This does not allow for a local pickup option.
We are losing a lot of sales because the locals want to receive their products via local pickup.
Thanks for your help.