Local Snapshot stuck at 66%

I’m trying to take local Snapshot but it gets stuck at 66%. I was able to take a local Snapshot if the plugin folder is excluded.

  • Nastia
    • Support Rock Star

    Hello naveen

    Hope you’re doing well!

    On your site in the plugin’s folder, there was a compressed woocommerce_1.zip file in the plugins, this was causing an issue. Please note, this file is located in the main pibluc_html folder.

    And I’ve also changed the following line in the wp-config.php from:
    define('SNAPSHOT_FORCE_ZIP_LIBRARY', ‘pclzip’);
    to
    define('SNAPSHOT_FORCE_ZIP_LIBRARY', 'pclzip');

    The pclzip value was inside incorrect quotes. After these changes, a full backup including the plugins folder, is running well.

    Please let us know if this issue will be back!

    Have a good day and take care!

    Cheers,
    Nastia

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