Locked Out

How do I access my site admin for dobusinesscenter.com after getting notice that there is a lockout? This occured after I updated the security keys using defender.

  • Nithin
    • Support Wizard

    Hi Titilayo,

    Hope you are doing good today. :slight_smile:

    Sorry to know that you are having issues with the plugin, I could only troubleshoot it further, if I could check your website. You could try renaming the defender plugin folder temporarily, so that we you could gain access to your dashboard. Once you log back in, please rename the plugin, and change the settings. Are you causing any Login Lockdown plugin, maybe that's causing this issue, and not Defender. You'll have to use an FTP client, and go to /wp-content/plugins folder to locate the plugin directory.

    If you are still unable to figure this out, could you please send us your credentials, so that we could give a closer look.

    You can send credentials by using our secure contact form: http://premium.wpmudev.org/contact/

    Select "I have a different question" for your topic.

    - To Mark to my attention, the subject line should contain only: ATTN: Nithin Ramdas
    -WordPress admin username(master, and subsite)
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password) (master, and subsite)
    -link back to this thread for reference
    -any other relevant urls

    Have a nice weekend. :slight_smile:

    Kind Regards,

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