Locked out of my Website

Right now I am blocked out of my site admin at workplacehiddenopportunities.com
Can you get me back in?

Ps the Ultimate Member plugin seems to be the issue I am having trouble with

  • James Morris

    Hello David,

    I'm sorry you're having these difficulties today.

    In order to get you back into your site, please perform the following steps:

    * Log into your web server via FTP, or access your files using your hosting control panel (like cPanel's file manager) and navigate to the wp-content folder.
    * Rename the plugins folder to old_plugins
    * Create a new folder called plugins
    * Try to log into your site

    NOTE: Don't navigate to your plugin admin page if you can login to your site. Doing so will deactivate all your plugins.

    If you are able to login to your site after renaming the plugins folder, then it is definitely a plugin causing your problem. To determine which plugin is causing the problem, perform the following step:

    * Copy over a plugin (one at a time) and retest your site. Do this test for each plugin.

    Please let us know if this resolves your issue and if you have any further questions. We'll be happy to help! :slight_smile:

    Best regards,

    James Morris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.