Login Issues - Cant Log In To Wp-Admin

Hello,

I am unable to login to my website. I think the security plugin is rejecting my ability to login .. Is this possible? Also how do I fix this and get logged in?

Thanks

  • James Morris

    Hello Jordan,

    I hope you are well today.

    What security plugin are you using? Are you using Defender or some other plugin like iThemes security?

    Are there any particular steps you took prior to getting locked out of your site?

    The easiest way to disable an errant plugin would be through FTP.

    1. Log in to your site via FTP
    2. Navigate to wp-content/
    3. Rename the plugins folder to old-plugins
    4. Create a new plugins folder
    5. Try to log back in

    Please try the above steps and let us know if it worked for you. If not, please post back here and I'll be happy to dig in further!

    Best regards,

    James Morris

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