lost access when i ended the renewing subscription via paypal

I canceled the autopayment in paypal (i dislike autopayments via paypal) and my account was canceled, even though the month i paid for had nearly days left in it. Definiately not impressed by this behavior. I should be able to cancel future renewals without cancelling access I paid for.

  • Kimberly
    • Champion of Loops

    Hello there!

    Welcome to the Community!

    You did not lose access to anything, if in fact you had you'd not have been able to post this ticket :slight_smile:

    I've checked your account and can see the note:

    Expiration (if payment not received): January 20, 2013

    So you're good to go and will continue to have access until then. If you are having any troubles please feel free to let me know!

    Best

    Kimberly

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