Free Trial Message Still Showing after it's Expired

after free trial expired and my sited charged the user (auto / Recurring Subscriptions), the user's site dashboard still showing Free Trial message and Upgrade buttons

  • Adam Czajczyk

    Hello Marc

    I hope you're well today and thank you for your question!

    There's a couple of sites on your setup: which one is the one in question? Could you also tell me, please, if this is something that wasn't happening before (it worked fine) or did you just started testing it?

    Also, could you please double-check your Stripe settings? If you go to "Network Admin -> Pro Sites -> Payment Gateways" you'll fine and information about setting up a "webhook" in Stripe. This has to be configured and must use the URL provided there because otherwise Stripe will not be able to "inform" Pro Sites to change the site's status.

    Let me know about that all, please.

    Kind regards,
    Adam

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