Valued Support Team,
on 20/05/15 your colleague Jude solved a “huge and major” multi-db issue which we experienced since beginning. Jude informed that date apart from solving the protected content trouble we experienced…
“Made some changes. Please take a look now.” We responded to that:
indeed your support is invaluable. You solved finally the major multi-db trouble we experienced since beginning … we can’t thank you enough for your support.
We also recognized that you could sort out the protected content issue with the signup form which is great. Meanwhile we checked the settings from protected content, also the add-ons and BuddyPress settings. We truly can state they are ALL identical on main site as well o ALL sub domains.
Brilliant would be if you can sort out the AVATAR issue too. Please let me know.
With serious gratitude.
Recently Jude could finally solve the AVATAR trouble… and we are grateful for that too. Unfortunately since then it turned out, that the access to multi-db is once again a huge hazzle like before (but perhaps it’s a small task only as we have since solving the AVATARs on each domain a BuddyPress request about settings as attached with screen shoot below. BTW settings are correct, we checked this too.)
Please (please with utmost concern) could you once again together with Jude (just as a kind suggestion) solve this problem? It’s not only most annoying, it also prevents to continue our task.
We sincerely do appreciate your soon and positive response to this request.