Mailchimp plugin dosen't work under the environment of PHP7 and Mysql5.6

Good afternoon.
I hope all of you have wonderful day.
As along with the title, Mailchimp integration plugin dosen't work under the environment of PHP7 and Mysql5.6.
When I click the menu (Mail chimp), open a new window, but it was white screen.
So, I expect that it is due to a compatibility issues ,between plugin and my environment.

My environment is......
updated wordpress version,
PHP7 Mysql 5.6

Could you clarify the reason for me please?

You have an access temporary.

Sincerely, KAZUKI KIKUCHI

  • Sajid

    Hi KAZUKI KIKUCHI ,
    Hope you are doing good today!

    I tested it on my own test environment with similar configuration (PHP 7 and MySQL 5.5.42) but could not replicate this issue.

    However, I can do replicate it on your website and getting HTTP ERROR 500 while accessing the MailChimp page in settings.

    To me, its seems to be a plugin/theme conflict instead of server configuration. Please run a plugin and theme conflict test as described in our getting support manual and then check again.

    I avoided to run conflict test on your live website without having FTP access and your permission.

    Take care and have a nice day :slight_smile:

    Best Regards,
    Sajid

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