Main PopUp Content Not Showing

The Main PopUp Content is not showing on this sites frontend or in the preview http://beachbodysuepeters.psmutheme.com/wp-admin/post.php?post=1525&action=edit

Any idea why? I looked at the plugins active on the site and they just look standard like the rest of the sites.

I just enabled support access, hopefully you can tell me whats going. Thanks