Main rules not showing up in levels section

Hello, I just installed the membership plugin on a new site. I noticed that the main rules are not showing up in the levels section. Why aren't the main rules showing?

Dustin

  • DavidM

    Hi Dustin,

    That doesn't sound right! Could you possibly try uninstalling and reinstalling the plugin? I just wonder if the file for the main rules didn't get copied or got corrupted somehow.

    If that doesn't sort it, could you activate the "Membership Verify and Repair" Add-on and try repairing the database?

    Hopefully it's a simple corrupted or missing file issue, but we'll see about that.

    Thanks,
    David

  • Barry

    If you scroll down to the bottom of the page, do you see the standard WP admin footer?

    Have a look at the dashboard and you'll see the footer - then go back to the level edit and see if you see it there. If not (I suspect you won't) then can you do a "view source" of that page, and right at the very bottom of the HTML there may be an error message shown.

    If you can't see the footer or the error message, can you check your PHP error log and see if anything is listed in there.

  • dustin

    Barry,

    Here is what I see when I view source. Please note I am using one of the latest versions of PHP.

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml"  dir="ltr" lang="en-US">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
    <title>Membership Levels &lsaquo; Genuine Wealth System — WordPress</title>
    <script type="text/javascript">
    //<![CDATA[
    addLoadEvent = function(func){if(typeof jQuery!="undefined":wink:jQuery(document).ready(func);else if(typeof wpOnload!='function':wink:{wpOnload=func;}else{var oldonload=wpOnload;wpOnload=function(){oldonload();func();}}};
    var userSettings = {
    		'url': '/',
    		'uid': '1',
    		'time':'1322669891'
    	},
    	ajaxurl = 'http://genuinewealthsystem.com/wp-admin/admin-ajax.php',
    	pagenow = 'membership_page_membershiplevels',
    	typenow = '',
    	adminpage = 'membership_page_membershiplevels',
    	thousandsSeparator = ',',
    	decimalPoint = '.',
    	isRtl = 0;
    //]]>
    </script>
    <link rel='stylesheet' href='http://genuinewealthsystem.com/wp-admin/load-styles.php?c=1&dir=ltr&load=widgets,global,wp-admin,ms&ver=aad2a71bdd6eef75356ab1078d22e231' type='text/css' media='all' />
    <link rel='stylesheet' id='akismet.css-css'  href='http://genuinewealthsystem.com/wp-content/plugins/akismet/akismet.css?ver=3.2.1' type='text/css' media='all' />
    <link rel='stylesheet' id='levelscss-css'  href='http://genuinewealthsystem.com/wp-content/plugins/membership/membershipincludes/css/levels.css?ver=10' type='text/css' media='all' />
    <link rel='stylesheet' id='colors-css'  href='http://genuinewealthsystem.com/wp-admin/css/colors-fresh.css?ver=20110703' type='text/css' media='all' />
    <!--[if lte IE 7]>
    <link rel='stylesheet' id='ie-css'  href='http://genuinewealthsystem.com/wp-admin/css/ie.css?ver=20110711' type='text/css' media='all' />
    <![endif]-->
    <link rel='stylesheet' id='wdfb_album_editor-css'  href='http://genuinewealthsystem.com/wp-content/plugins/wpmu-dev-facebook/css/wdfb_album_editor.css?ver=3.2.1' type='text/css' media='all' />
    <script type="text/javascript">var _wdfb_root_url="http://genuinewealthsystem.com/wp-content/plugins/wpmu-dev-facebook";</script><script type='text/javascript' src='http://genuinewealthsystem.com/wp-includes/js/l10n.js?ver=20101110'></script>
    
    <script type='text/javascript'>
    /* <![CDATA[ */
    var membership = {
    	deletelevel: "Are you sure you want to delete this level?",
    	deactivatelevel: "Are you sure you want to deactivate this level?"
    };
    /* ]]> */
    </script>
    <script type='text/javascript' src='http://genuinewealthsystem.com/wp-admin/load-scripts.php?c=1&load=jquery,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable&ver=3cb96838edfb82ef33a06c8dfbbdf07f'></script>
    <script type='text/javascript' src='http://genuinewealthsystem.com/wp-content/plugins/akismet/akismet.js?ver=3.2.1'></script>
    <script type='text/javascript' src='http://genuinewealthsystem.com/wp-content/plugins/membership/membershipincludes/js/levels.js?ver=10'></script>
    <script type='text/javascript' src='http://genuinewealthsystem.com/wp-content/plugins/premise/resources/premise-menu.js?ver=1.2.1'></script>
    <script type='text/javascript' src='http://connect.facebook.net/en_US/all.js?ver=3.2.1'></script>
    <script type='text/javascript' src='http://genuinewealthsystem.com/wp-content/plugins/wpmu-dev-facebook/js/wdfb_post_as_page.js?ver=3.2.1'></script>
    	<link href="http://genuinewealthsystem.com/wp-content/themes/business-blog/library/options/options-css.css" rel="stylesheet" type="text/css" />
    
    				<link href="http://genuinewealthsystem.com/wp-content/themes/business-blog/library/options/custom-admin.css" rel="stylesheet" type="text/css" />
    
    </head>
    <body class="wp-admin no-js  membership_page_membershiplevels branch-3-2 version-3-2-1 admin-color-fresh">
    <script type="text/javascript">
    //<![CDATA[
    (function(){
    var c = document.body.className;
    c = c.replace(/no-js/, 'js':wink:;
    document.body.className = c;
    })();
    //]]>
    </script>
    
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    	<li class="wp-has-submenu menu-top toplevel_page_wdfb menu-top-last" id="toplevel_page_wdfb"><div class='wp-menu-image'><a href='admin.php?page=wdfb'><img src="http://genuinewealthsystem.com/wp-content/plugins/wpmu-dev-facebook/img/facebook_icon.gif" alt="" /></a></div><div class="wp-menu-arrow"><div></div></div><div class="wp-menu-toggle"><br /></div><a href='admin.php?page=wdfb' class="wp-has-submenu menu-top toplevel_page_wdfb menu-top-last" tabindex="1">Facebook</a>
    	<div class='wp-submenu'><div class='wp-submenu-wrap'><div class='wp-submenu-head'>Facebook</div><ul><li class="wp-first-item"><a href='admin.php?page=wdfb' class="wp-first-item" tabindex="1">Facebook Settings</a></li><li><a href='admin.php?page=wdfb_widgets' tabindex="1">Widget Pack</a></li><li><a href='admin.php?page=wdfb_shortcodes' tabindex="1">Shortcodes</a></li><li><a href='admin.php?page=wdfb_error_log' tabindex="1">Error Log</a></li></ul></div></div></li><li id="collapse-menu" class="hide-if-no-js"><div id="collapse-button"><div></div></div><span>Collapse menu</span></li></ul>
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    <div id="wpcontent">
    <div id="wphead">
    
    <img id="header-logo" src="http://genuinewealthsystem.com/wp-includes/images/blank.gif" alt="" width="16" height="16" />
    
    <h1 id="site-heading" >
    	<a href="http://genuinewealthsystem.com/" title="Visit Site">
    		<span id="site-title">Genuine Wealth System</span>
    	</a>
    </h1>
    
    <form style="float:right; margin:2px 0 0 10px;" onsubmit="return false;">
    <input type="button" id="ws-plugin--qcache-ajax-clear" style="outline:none; min-width:115px; padding-left:22px; padding-right:5px; background-repeat:no-repeat; background-position:5px center; background-image:url('http://genuinewealthsystem.com/wp-content/plugins/quick-cache/images/ajax-clear.png':wink:;" value="Clear Cache" title="Clear Cache Manually" onclick="jQuery (this).css ('background-image', 'url(\'http://genuinewealthsystem.com/wp-content/plugins/quick-cache/images/ajax-loader.gif\':wink:':wink:; jQuery.post (ajaxurl, {action: 'ws_plugin__qcache_ajax_clear', ws_plugin__qcache_ajax_clear: '6801b5d78c'}, function (response){ eval (response); });" />
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    <div id="wphead-info">
    <div id="user_info">
    	<p class="hide-if-js">Howdy, dustin | <a href="profile.php" title="Edit your profile">Your Profile</a> | <a href="http://genuinewealthsystem.com/wp-admin/network/" title="Network Admin">Network Admin</a> | <a href="http://genuinewealthsystem.com/wp-login.php?action=logout&_wpnonce=19a69d6ef0" title="Log Out">Log Out</a></p>
    
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    		<p>Howdy, dustin</p>
    		<div id="user_info_arrow"></div>
    		<div id="user_info_links_wrap"><div id="user_info_links">
    			<ul><li><a href="profile.php" title="Edit your profile">Your Profile</a></li><li><a href="http://genuinewealthsystem.com/wp-admin/network/" title="Network Admin">Network Admin</a></li><li><a href="http://genuinewealthsystem.com/wp-login.php?action=logout&_wpnonce=19a69d6ef0" title="Log Out">Log Out</a></li></ul>
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    	<div id="contextual-help-wrap" class="hidden">
    	<div class="metabox-prefs"><a href="http://codex.wordpress.org/" target="_blank">Documentation</a><br /><a href="http://wordpress.org/support/" target="_blank">Support Forums</a></div>
    
    	</div>
    
    <div id="screen-meta-links">
    <div id="contextual-help-link-wrap" class="hide-if-no-js screen-meta-toggle">
    <a href="#contextual-help" id="contextual-help-link" class="show-settings">Help</a>
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    			<div id='akismet-warning' class='updated fade'><p><strong>Akismet is almost ready.</strong> You must <a href="plugins.php?page=akismet-key-config">enter your Akismet API key</a> for it to work.</p></div>
    
    						<div class='wrap nosubsub'>
    				<div class="icon32" id="icon-link-manager"><br></div>
    				<h2>Edit  - Members</h2>
    
    				<div class='level-liquid-left'>
    
    					<div id='level-left'>
    						<form action='?page=membershiplevels' name='leveledit' method='post'>
    							<input type='hidden' name='level_id' id='level_id' value='2' />
    
    							<input type='hidden' name='beingdragged' id='beingdragged' value='' />
    							<input type='hidden' name='in-positive-rules' id='in-positive-rules' value=',' />
    							<input type='hidden' name='in-negative-rules' id='in-negative-rules' value=',' />
    
    							<input type='hidden' name='postive-rules-order' id='postive-rules-order' value='' />
    							<input type='hidden' name='negative-rules-order' id='negative-rules-order' value='' />
    
    						<div id='edit-level' class='level-holder-wrap'>
    							<div class='sidebar-name no-movecursor'>
    
    								<h3>Members</h3>
    							</div>
    							<div class='level-holder'>
    								<div class='level-details'>
    								<label for='level_title'>Level title</label><br/>
    								<input class='wide' type='text' name='level_title' id='level_title' value='Members' />
    								</div>
    
    								<h3 class='positive'>Positive rules</h3>
    								<p class='description'>These are the areas / elements that a member of this level can access.</p>
    
    								<div id='positive-rules' class='level-droppable-rules levels-sortable'>
    									Drop here								</div>
    
    								<div id='positive-rules-holder'>
    
    								</div>
    
    								<h3 class='negative'>Negative rules</h3>
    								<p class='description'>These are the areas / elements that a member of this level doesn't have access to.</p>
    
    								<div id='negative-rules' class='level-droppable-rules levels-sortable'>
    									Drop here								</div>
    
    								<div id='negative-rules-holder'>
    
    								</div>
    
    												<h3>Level Pings</h3>
    				<p class='description'>If you want any pings to be sent when a member joins and/or leaves this level then set them below.</p>
    
    				<div class='level-details'>
    
    				<label for='joiningping'>Joining Ping</label>
    				<select name='joiningping'>
    					<option value=''  selected='selected'>None</option>
    
    									</select><br/>
    
    				<label for='leavingping'>Leaving Ping</label>
    				<select name='leavingping'>
    					<option value=''  selected='selected'>None</option>
    									</select>
    				</div>
    					<h3>Associated Role</h3>
    
    		<p class='description'>If you want a specific WP role to be assigned to users on this level select it below.</p>
    
    		<div class='level-details'>
    
    		<label for='levelrole'>Associated Role</label>
    
    		<select name='levelrole'>
    			<option value=''>No associated role</option>
    
    	<option selected='selected' value='subscriber'>Subscriber</option>
    
    	<option value='administrator'>Administrator</option>
    	<option value='editor'>Editor</option>
    	<option value='author'>Author</option>
    	<option value='contributor'>Contributor</option>		</select>
    
    		</div>
    
    								<div class='buttons'>
    
    									<input type="hidden" name="_wp_original_http_referer" value="http://genuinewealthsystem.com/wp-admin/admin.php?page=membershiplevels" /><input type="hidden" id="_wpnonce" name="_wpnonce" value="d33e055fbf" /><input type="hidden" name="_wp_http_referer" value="/wp-admin/admin.php?page=membershiplevels&action=edit&level_id=2" />										<a href='?page=membershiplevels' class='cancellink' title='Cancel edit'>Cancel</a>
    										<input type='submit' value='Update' class='button' />
    										<input type='hidden' name='action' value='updated' />
    																		</div>
    
    							</div>
    						</div>
    						</form>
    
    					</div>
    
    					<div id='hiden-actions'>
    							<div class='level-operation' id='main-posts'>
    			<h2 class='sidebar-name'>Posts<span><a href='#remove' id='remove-posts' class='removelink' title='Remove Posts from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the posts to be covered by this rule by checking the box next to the relevant posts title.</p>
    
    										<table cellspacing="0" class="widefat fixed">
    							<thead>
    							<tr>
    								<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    								<th style="" class="manage-column column-name" id="name" scope="col">Post title</th>
    								<th style="" class="manage-column column-date" id="date" scope="col">Post date</th>
    							</tr>
    							</thead>
    
    							<tfoot>
    							<tr>
    								<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    								<th style="" class="manage-column column-name" id="name" scope="col">Post title</th>
    								<th style="" class="manage-column column-date" id="date" scope="col">Post date</th>
    							</tr>
    							</tfoot>
    
    							<tbody>
    													<tr valign="middle" class="alternate" id="post-1">
    								<th class="check-column" scope="row">
    									<input type="checkbox" value="1" name="posts[]" >
    								</th>
    								<td class="column-name">
    									<strong>Hello world!</strong>
    								</td>
    
    								<td class="column-date">
    									2011/11/22								</td>
    						    </tr>
    														</tbody>
    						</table>
    										<p class='description'>Only the most recent 25 posts are shown above, if you have more than that then you should consider using categories instead.</p>
    			</div>
    		</div>
    
    				<div class='level-operation' id='main-pages'>
    			<h2 class='sidebar-name'>Pages<span><a href='#remove' id='remove-pages' class='removelink' title='Remove Pages from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the Pages to be covered by this rule by checking the box next to the relevant pages title.</p>
    										<table cellspacing="0" class="widefat fixed">
    							<thead>
    							<tr>
    
    								<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    								<th style="" class="manage-column column-name" id="name" scope="col">Page title</th>
    								</tr>
    							</thead>
    
    							<tfoot>
    							<tr>
    								<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    								<th style="" class="manage-column column-name" id="name" scope="col">Page title</th>
    
    								</tr>
    							</tfoot>
    
    							<tbody>
    													<tr valign="middle" class="alternate" id="post-166">
    								<th class="check-column" scope="row">
    									<input type="checkbox" value="166" name="pages[]" >
    								</th>
    								<td class="column-name">
    
    									<strong>Members Only Access</strong>
    								</td>
    						    </tr>
    														<tr valign="middle" class="alternate" id="post-161">
    								<th class="check-column" scope="row">
    									<input type="checkbox" value="161" name="pages[]" >
    								</th>
    								<td class="column-name">
    
    									<strong>Sign Up</strong>
    								</td>
    						    </tr>
    														<tr valign="middle" class="alternate" id="post-158">
    								<th class="check-column" scope="row">
    									<input type="checkbox" value="158" name="pages[]" >
    								</th>
    								<td class="column-name">
    
    									<strong>Account</strong>
    								</td>
    						    </tr>
    														<tr valign="middle" class="alternate" id="post-2">
    								<th class="check-column" scope="row">
    									<input type="checkbox" value="2" name="pages[]" >
    								</th>
    								<td class="column-name">
    
    									<strong>Sample Page</strong>
    								</td>
    						    </tr>
    														</tbody>
    						</table>
    										<p class='description'>Only the most recent 50 pages are shown above.</p>
    			</div>
    		</div>
    
    					<div class='level-operation' id='main-categories'>
    				<h2 class='sidebar-name'>Categories<span><a href='#remove' class='removelink' id='remove-categories' title='Remove Categories from this rules area.'>Remove</a></span></h2>
    				<div class='inner-operation'>
    					<p>Select the Categories to be covered by this rule by checking the box next to the relevant categories name.</p>
    												<table cellspacing="0" class="widefat fixed">
    								<thead>
    									<tr>
    
    										<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    										<th style="" class="manage-column column-name" id="name" scope="col">Category name</th>
    									</tr>
    								</thead>
    
    								<tfoot>
    									<tr>
    										<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    										<th style="" class="manage-column column-name" id="name" scope="col">Category name</th>
    
    									</tr>
    								</tfoot>
    
    								<tbody>
    																			<tr valign="middle" class="alternate" id="post-3">
    											<th class="check-column" scope="row">
    												<input type="checkbox" value="3" name="categories[]" >
    											</th>
    											<td class="column-name">
    
    												<strong>Free</strong>
    											</td>
    									   </tr>
    																				<tr valign="middle" class="alternate" id="post-4">
    											<th class="check-column" scope="row">
    												<input type="checkbox" value="4" name="categories[]" >
    											</th>
    											<td class="column-name">
    
    												<strong>Premium</strong>
    											</td>
    									   </tr>
    																				<tr valign="middle" class="alternate" id="post-1">
    											<th class="check-column" scope="row">
    												<input type="checkbox" value="1" name="categories[]" >
    											</th>
    											<td class="column-name">
    
    												<strong>Uncategorized</strong>
    											</td>
    									   </tr>
    																				<tr valign="middle" class="alternate" id="post-5">
    											<th class="check-column" scope="row">
    												<input type="checkbox" value="5" name="categories[]" >
    											</th>
    											<td class="column-name">
    
    												<strong>VIP</strong>
    											</td>
    									   </tr>
    																			</tbody>
    								</table>
    													</div>
    				</div>
    					<div class='level-operation' id='main-more'>
    
    			<h2 class='sidebar-name'>More tag<span><a href='#remove' class='removelink' id='remove-more' title='Remove More tag from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p><strong>Positive : </strong>User can read full post content beyond the More tag.</p>
    				<p><strong>Negative : </strong>User is unable to read full post content beyond the More tag.</p>
    				<input type='hidden' name='more[]' value='yes' />
    			</div>
    
    		</div>
    				<div class='level-operation' id='main-comments'>
    			<h2 class='sidebar-name'>Comments<span><a href='#remove' id='remove-comments' class='removelink' title='Remove Comments from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p><strong>Positive : </strong>User gets read and make comments of posts.</p>
    				<p><strong>Negative : </strong>User can not read or comment on posts.</p>
    
    				<input type='hidden' name='comments[]' value='yes' />
    			</div>
    		</div>
    				<div class='level-operation' id='main-menu'>
    			<h2 class='sidebar-name'>Menu<span><a href='#remove' id='remove-menu' class='removelink' title='Remove Menu from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the Menu items to be covered by this rule by checking the box next to the relevant menu labels.</p>
    
    							</div>
    		</div>
    				<div class='level-operation' id='main-urlgroups'>
    			<h2 class='sidebar-name'>URL Groups<span><a href='#remove' id='remove-urlgroups' class='removelink' title='Remove URL Groups from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the URL Groups to be covered by this rule by checking the box next to the relevant URL Group name.</p>
    							</div>
    
    		</div>
    				<div class='level-operation' id='main-downloads'>
    			<h2 class='sidebar-name'>Downloads<span><a href='#remove' id='remove-downloads' class='removelink' title='Remove Downloads from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the Downloads / Media to be covered by this rule by checking the box next to the relevant group name.</p>
    									<table cellspacing="0" class="widefat fixed">
    						<thead>
    
    						<tr>
    							<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    							<th style="" class="manage-column column-name" id="name" scope="col">Download / Group name</th>
    						</tr>
    						</thead>
    						<tfoot>
    						<tr>
    							<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    
    							<th style="" class="manage-column column-name" id="name" scope="col">Download / Group name</th>
    						</tr>
    						</tfoot>
    
    						<tbody>
    												</tbody>
    					</table>
    
    			</div>
    
    		</div>
    				<div class='level-operation' id='main-shortcodes'>
    			<h2 class='sidebar-name'>Shortcodes<span><a href='#remove' id='remove-shortcodes' class='removelink' title='Remove Shortcodes from this rules area.'>Remove</a></span></h2>
    			<div class='inner-operation'>
    				<p>Select the Shortcodes to be covered by this rule by checking the box next to the relevant shortcode tag.</p>
    										<table cellspacing="0" class="widefat fixed">
    							<thead>
    
    								<tr>
    									<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    									<th style="" class="manage-column column-name" id="name" scope="col">Shortcode tag</th>
    								</tr>
    							</thead>
    
    							<tfoot>
    								<tr>
    									<th style="" class="manage-column column-cb check-column" id="cb" scope="col"><input type="checkbox"></th>
    
    									<th style="" class="manage-column column-name" id="name" scope="col">Shortcode tag</th>
    								</tr>
    							</tfoot>
    
    							<tbody>
    																	<tr valign="middle" class="alternate" id="post-wp_caption">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wp_caption" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wp_caption]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-caption">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="caption" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[caption]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-gallery">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="gallery" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[gallery]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-embed">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="embed" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[embed]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdfb_like_button">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdfb_like_button" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdfb_like_button]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdfb_events">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdfb_events" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdfb_events]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdfb_connect">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdfb_connect" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdfb_connect]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdgpo_plusone">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdgpo_plusone" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdgpo_plusone]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdgpo_gplus_page">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdgpo_gplus_page" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdgpo_gplus_page]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wdgpo_activities">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wdgpo_activities" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wdgpo_activities]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-gravityform">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="gravityform" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[gravityform]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-wpaudio">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="wpaudio" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[wpaudio]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-gwo-section">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="gwo-section" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[gwo-section]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-aweber-optin-form">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="aweber-optin-form" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[aweber-optin-form]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-constant-contact-optin-form">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="constant-contact-optin-form" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[constant-contact-optin-form]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-mailchimp-optin-form">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="mailchimp-optin-form" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[mailchimp-optin-form]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-manual-optin-form">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="manual-optin-form" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[manual-optin-form]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-premise-internal">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="premise-internal" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[premise-internal]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-premise-button">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="premise-button" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[premise-button]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-slider-tab">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="slider-tab" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[slider-tab]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-next-slider-tab">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="next-slider-tab" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[next-slider-tab]</strong>
    										</td>
    								   </tr>
    																		<tr valign="middle" class="alternate" id="post-previous-slider-tab">
    										<th class="check-column" scope="row">
    											<input type="checkbox" value="previous-slider-tab" name="shortcodes[]" >
    										</th>
    
    										<td class="column-name">
    											<strong>[previous-slider-tab]</strong>
    										</td&g
  • dustin

    Barry

    See the error below. My hosting provider said You need to make sure your files are chmod 644 for all PHP based files and 755 for directories in order for them to work with SuPHP.

    What does this mean?

    `[Fri Nov 25 09:55:00 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml, referer: http://genuinewealthsystem.com/wp-admin/post.php?post=4&action=edit&message=6
    [Fri Nov 25 09:55:00 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/uploads/premise/custom-buttons.css, referer: http://genuinewealthsystem.com/wp-admin/post.php?post=4&action=edit&message=6
    [Fri Nov 25 09:54:34 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml, referer: http://genuinewealthsystem.com/wp-admin/post.php?post=4&action=edit
    [Fri Nov 25 09:54:34 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/uploads/premise/custom-buttons.css, referer: http://genuinewealthsystem.com/wp-admin/post.php?post=4&action=edit
    [Fri Nov 25 09:54:28 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml, referer: http://genuinewealthsystem.com/wp-admin/post-new.php?post_type=landing_page
    [Fri Nov 25 09:54:28 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/uploads/premise/custom-buttons.css, referer: http://genuinewealthsystem.com/wp-admin/post-new.php?post_type=landing_page
    [Fri Nov 25 09:52:41 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 09:52:41 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/themes/business-portfolio/favicon.ico
    [Fri Nov 25 09:52:40 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 09:52:40 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/themes/business-portfolio/favicon.ico
    [Fri Nov 25 09:52:40 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 09:52:40 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/wp-content/themes/business-portfolio/favicon.ico
    [Fri Nov 25 09:50:20 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 09:50:20 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/favicon.ico
    [Fri Nov 25 09:50:20 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 09:50:20 2011] [error] [client 76.245.12.72] File does not exist: /home/genuine/public_html/favicon.ico
    [Fri Nov 25 05:30:49 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 05:30:49 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/robots.txt
    [Fri Nov 25 00:16:06 2011] [error] [client 207.46.13.101] File does not exist: /home/genuine/public_html/404.shtml
    [Fri Nov 25 00:16:06 2011] [error] [client 207.46.13.101] File does not exist: /home/genuine/public_html/robots.txt
    [Thu Nov 24 13:31:39 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/404.shtml
    [Thu Nov 24 13:31:39 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/robots.txt
    [Wed Nov 23 10:03:48 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/404.shtml
    [Wed Nov 23 10:03:48 2011] [error] [client 95.108.154.251] File does not exist: /home/genuine/public_html/robots.txt
    [Wed Nov 23 00:44:49 2011] [error] [client 50.23.239.14] File does not exist: /home/genuine/public_html/404.shtml, referer: http://www.orangeask.com/
    [Wed Nov 23 00:44:49 2011] [error] [client 50.23.239.14] File does not exist: /home/genuine/public_html/robots.txt, referer: http://www.orangeask.com/
    [Tue Nov 22 17:38:21 2011] [error] [client 95.108.245.252] File does not exist: /home/genuine/public_html/404.shtml
    [Tue Nov 22 17:38:21 2011] [error] [client 95.108.245.252] File does not exist: /home/genuine/public_html/robots.txt
    [Tue Nov 22 15:51:10 2011] [error] [client 95.108.245.252] File does not exist: /home/genuine/public_html/404.shtml
    [Tue Nov 22 15:51:10 2011] [error] [client 95.108.245.252] File does not exist: /home/genuine/public_html/robots.txt

  • Barry

    Sorry, seems I didn't get the notification for the post before your last one.

    I added code to wpconfig and I used /contact?debug=debug
    It says page not found

    Why are you trying to access a contact page? If you view the level edit page, then add &debug=debug to the end of the url, what happens?

    what should I do about this problem? Do you think it is my theme that is causing the problem?

    Difficult to tell without that error - it's probably something really simple and it would direct us straight to it :slight_smile:

  • dustin

    I see this error from yesterday. But nothing for today when I tried what you suggested above:

    [Sat Dec 03 18:26:09 2011] [error] [client 204.236.226.210] client denied by server configuration: /home/genuine/public_html/wp-content/plugins/wpmu-dev-facebook/error_log

    Here is what my hosting provider told me, are they correct?

    They are logged to the Apache error log as stated in my last reply. Sometimes they can log to error_log in the same directory as the PHP script but in most cases, they are logged to the Apache error log which you can view through cPanel.

    Did I put the code in the right place? See http://genuinewealthsystem.com/wp-admin/admin.php?page=membershiplevels&action=edit&level_id=2&debug=debug

  • dustin

    Now I get this error at the top of the site, but I don't know if this is related to the Membership plugin. How do I fix this?

    Warning: preg_match() [function.preg-match]: Compilation failed: missing ) at offset 24 in /home/genuine/public_html/wp-includes/class-wp.php on line 198

    Warning: preg_match() [function.preg-match]: Compilation failed: missing ) at offset 24 in /home/genuine/public_html/wp-includes/class-wp.php on line 199

    Warning: preg_match() [function.preg-match]: Compilation failed: missing ) at offset 24 in /home/genuine/public_html/wp-includes/class-wp.php on line 198

    Warning: preg_match() [function.preg-match]: Compilation failed: missing ) at offset 24 in /home/genuine/public_html/wp-includes/class-wp.php on line 199

  • Barry

    So which addon is causing the problem?

    Unfortunately, you'll have to switch them back on one at a time and check the level edit form after each one.

    And how do I fix the apache error?

    I would try replacing that file with a clean version from WP. I'd also ask you to check your php error log for the error, as it would show a path and we could see what functions called it, but as it doesn't seem to be switched on for your server we'll have to take a different approach.

    It may also be worth switching off warning reporting on your site if it is live.
    http://www.lost-in-code.com/platforms/wordpress/turn-off-error-reporting-on-your-production-site/

  • Mason

    Hiya,

    Anything further here?

    As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.

    If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.

    Thanks

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