Main site and other subsite working but subsite not working

Hello,

Main site is working, other sub site working but fehmican.variotik.com is not working

Thanks! =D

  • Rupok

    Hi Variotik,

    So sorry to hear the inconvenience. As your other subsites are working, so I think you created your wildcard subdomain entry in DNS settings properly. But this site is giving us a blank white page, that means something is stopping it from rendering.

    To find out the reason, can you please turn on debug mode in WordPress? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

    Past errors here. If file is very long, paste them to a text file and attach with your reply.

    This debug data will give us valuable insight regarding the issue. Please send us that data. I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

  • Rupok

    Hi Variotik,

    Thanks for confirming. Now, can you please login to your server with any FTP application like Filezilla and go to the "/wp-content/" directory? There you will find a file named "debug.log" as I said above. Can you please download that file on your computer, open that and paste the content of that file here? If the file content is big, can you rename that file to "debug.txt" and attach here with your reply?

    That debug data will give us valuable insight regarding the issue. I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

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