major pro sites bug — payment received and client can't login

Very frustrating. In the screenshot you'll see the stripe payment record. And at the top? Says the site is expired. Client cannot log in. This follows ANOTHER bug which is that the subscription failed… she had registered a month ago and the payment did not auto-renew which forced her to re-subscribe.

Losing money on this as this has caused her so much frustration and delay that I have to give her a free month to keep her happy. Hope someone can jump on this ASAP as I'm concerned this error is going to happen with everyone else.

Support Access granted.