Malformed Widget

Hi All: I was hoping I could get a little help figuring out with the Floating Social Widget got so wide all of a sudden.

None of the settings in the UI seem to work.

Anything I can do to make the widget look better?

Thx,

Rob

  • aecnu
    • WP Unicorn

    Greetings Rob,

    Thank you for bringing this to our attention and the screen shot did not make it.

    However, it would not help much since your description was enough in this case, but the URL will be so helpful.

    Please post the URL so we can check this out first hand.

    Please advise.

    Cheers, Joe

  • aecnu
    • WP Unicorn

    Greetings Rob,

    Thank you for posting the URL and after visiting the page and doing an error check using Chrome or Firefox i.e. control+shift+J I found that there are indeed a few errors on the page as shown in my screen shot below.

    And I do see the issue you are referring to and it appears that some thing is in conflict there but lets check a setting first.

    Logged into the admin dashboard go to --> Settings --> Floating Social --> Minimum dimensions --> Window width: 0

    If that setting is OK it is time to go into full blown trouble shooting mode because it appears there may be some conflict there and one way to find out conclusively.

    Standard plugin trouble shooting protocol - first to switch to the Twenty Eleven theme just long enough to check for the problem - if the problem still exists next involves deactivating all plugins except the plugin in question and then see if the issue still exists.

    If it does not, then you want to activate plugins one at a time testing in between to see if the issue returns. Even when you find one plugin, it may be in your interest to deactivate the problem plugin and continue testing the rest of the plugins to insure no others are also conflicting.

    You will know the conflict when the issue returns and which plugin(s) you activated that cause the issue.

    Please advise if there are any plugin conflicts and if so what the plugins are that are conflicting.

    Cheers, Joe

  • Rob
    • Site Builder, Child of Zeus

    Joe, you are a rock n roll cowboy :slight_smile:!

    I really appreciate your help

    Logged into the admin dashboard go to --> Settings --> Floating Social --> Minimum dimensions --> Window width: 0

    ... worked like a charm.

    Thanks Very Much!

    R

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.