manage backup on snapshot not working – getting <empty response> Tried a couple of things in forums, didn’t help.

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  • Vaughan
    • Support/SLS MockingJay

    Hi Reikob,

    Hope you’re well?

    I suspect looking at the System Info in the dashboard plugin, your server config settings are too low, which is causing memory issues & timeouts.

    If you have access to php.ini on the server (You may need to ask your webhost about editing it on your server)

    could you increase max_execution_time from 30 to 300

    max_execution_time = 300
    memory_limit = 256M
    post_max_size = 64M

    These are the likely culprits.

    Hope this helps

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