My full managed backups won't work at all - at first it was sending me to my hosting provider with a 500 error. I read in their documentation that it could be a problem with .htaccess or php.ini. Yesterday I added a php.ini file to increase limits and followed this article https://premium.wpmudev.org/blog/increase-memory-limit/ so I thought it might be to do with that.
I tried to delete the php.ini file to see if that would work but then I got this error "Aw shucks, something went wrong Instead of the beautiful response we expected, we got this:
So I put the file back in wp-admin and I'm still getting the error.
Can you help before I get myself in more of a mess?
I have individual subsites backed up locally with Snapshot Pro and they seem to be ok, it's just the full Managed back up that's having a problem.
I have granted access.
Thanks for your help.