Managed Backup fails on 6%

I have never been able to get a managed backup to run on my site. I've deleted a lot of things thinking it was too large. But still nothing. Always fails about the 6% mark. I've been able to get Snapshots to work in the past, but never a Managed Backup.

  • Dimitris

    Hello the_nak,

    hope you're doing good today! :slight_smile:

    Could you please access your server through FTP, edit the wp-config.php file and insert the following line just above the /* That's all, stop editing! Happy blogging. */ comment:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);
    
    // Snapshot settings - start
    define('SNAPSHOT_FILESET_CHUNK_SIZE', 10);
    define('SNAPSHOT_TABLESET_CHUNK_SIZE', 50);
    define('SNAPSHOT_FILESET_USE_PRECACHE', true);
    define('SNAPSHOT_FILESET_LARGE_FILE_SIZE', 104857600); //100MB
    define('SNAPSHOT_IGNORE_SYMLINKS',true);
    define('SNAPSHOT_FORCE_ZIP_LIBRARY', 'pclzip');
    define('SNAPSHOT_ATTEMPT_SYSTEM_BACKUP', true);
    // Snapshot settings - end

    Then try to run managed backups once again.

    If the error continues, please let us know here about any on-screen error messages you've got.

    Additionally, send us some server access so we can better troubleshooting this. As this is public forum, you should send us your details through our safe contact form https://premium.wpmudev.org/contact/#i-have-a-different-question using this template:

    Subject: "Attn: Dimitris"
    - WordPress admin user (login url/username/password)
    - FTP credentials (host/username/password)
    - cPanel/Plesk credentials (host/username/password)
    - link back to this thread for reference
    - any other relevant urls

    Keep in mind the subject line as ensures that it gets assigned to me.

    Warm regards,
    Dimitris