Managed Backup not running

Managed Backup not running and stuck at 0%. It is showing 404 page.

  • Predrag Dubajic
    • Support

    Hi Big ted,

    I was doing some additional tests on your site and tried applying additional Snapshot tweaks to try and reduce the server load but it seems that your server is still unable to handle the requests needed for backup to finish.

    Snapshot uses PHP to create backups and this may require additional server resources in order to handle all the requests required by plugin, and these seem to be reached on your site so the plugin is unable to finish the backup.

    Can you get in touch with your hosting provider, ask them to check server logs to see which resources are being exhausted during the backup process and ask them to increase those values?

    Let us know how it goes.

    Best regards,

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