I am having an issue with getting a backup setup on a new site that I have just taken over. I have installed the WPMU dashboard and Snapshot, and want to create a backup before I go through doing all the updates and upgrades.
However, I can’t get it to work from either the WordPress dashboard OR the hub. On the WP Dashboard, I get a notification that just says ‘General Error'. And on the hub, it just starts spinning the loading icon then refreshes the page.