Managed Backup not working.

I'm trying to do a Managed Backup of one of my sites with Snapshot Pro. Have made changes to php server as per instructions, but it's still timing out.
Sits on 0% for ages, jumps to 50% for another long while and then times out. It is giving an error:
https://monosnap.com/file/mtdxVPzw7O4ooeaPgaYUWQiJamR8HOPlease help.

  • Nastia

    Hello Selina

    Hope you're doing well!

    The I/O Usage on your server is maxed at 2MB, which is very low. I've added the following lines in the wp-config.php of your site to see if it will help reduce I/O Usage:

    /* Snapshot Settings */
    define('SNAPSHOT_FILESET_CHUNK_SIZE', 10);
    define('SNAPSHOT_TABLESET_CHUNK_SIZE', 100);
    define('SNAPSHOT_FILESET_LARGE_FILE_SIZE', 104857600); //~100MB
    if (!defined('SNAPSHOT_FORCE_ZIP_LIBRARY')) define('SNAPSHOT_FORCE_ZIP_LIBRARY', 'pclzip');
    if (!defined('SNAPSHOT_IGNORE_SYMLINKS')) define('SNAPSHOT_IGNORE_SYMLINKS', true);
    
    /*track all errors*/
    define('SNAPSHOT_BACKTRACE_ALL', true);

    Unfortunately, Snapshot still needs more resources to run a backup. During the backup process, the I/O Usage is exceeded. Would you please contact your hosting provider and ask them if its possible to increase I/O Usage?

    Please advise,

    Cheers,
    Nastia

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