Managed Backups error

Managed Backups error:
SERVER CONNECTION CLOSED
Description: The server requested closed the connection before the transaction was completed.

  • Nithin

    Hello Alex,

    Hope you are doing good today. :slight_smile:

    I was able to notice the issue in your website while running a Managed backup. I could notice that the issue is related to 502 bad gateway, most probably related to server side issue rather than a plugin one.

    I checked the Snapshot logs but it was empty, also the debug.log file doesn't seem to give any clue regarding this issue.

    Would recommend you to test running a new Managed backup again with all the plugins disabled except Really Simple SSL, and WPMU DEV Dashboard, and see whether it helps, or not.

    If you still have issues even after disabling all the plugins, would recommend you to check with your host regarding the latest server logs, and share the logs in your next reply, so that we could have a better idea about this issue.

    Please do let us know how that goes, have a nice day ahead. :slight_smile:

    Best Regards,
    Nithin

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