Managed Backups issue

The backup is showing as 100% but it says in progress. It has been running since early hours, only a small site.

  • Luís
    • Support

    Hey David Hutson ,

    Hope you’re doing well since our live chat!

    As we discussed, Snapshot performed the backup, but was not able to upload the backup archive to the cloud.

    I increased the PHP memory_limit (to 1024M) and the max_execution_time (300) values and after this Snapshot was able to upload the backup properly.

    You should be able to check the backup made through your WordPress admin dashboard, via Snapshot -> Managed Backups or in HUB, under the Backups tab of the site in question. Can you check it please?

    Cheers, Luís

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