Managed Backups not working

I tried to backup my website and it doesn't work automatically. I ended up doing it manually but I'd like to be able to do a managed backup and have it work.
I am also getting this error "Other kind of backup error."

  • Luís

    Hi Laura Lisa ,

    Hope you're doing well today!

    After a closer look, I checked that you have some folders in your site that are related to other backup tools and those folders have some big files that are conflicting with the Snapshot backup process.

    So, I excluded the folders (you can check it on Snapshot -> Settings, under the "Global File Exclusions" section) and increased the "memory_limit" variable, adding the following code to your wp-config.php:

    define('WP_MEMORY_LIMIT', '1024M');

    After this, I was able to make a "managed backup", you can check it under the Snapshot -> Managed Backups section.

    This backup is scheduled to run "Weekly" at 02am, however, you can change this, clicking in the "configure" button :

    I hope this information has been helpful. If I can help you in this or other related question, please let me know!

    Cheers, Luís

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