Managed Backups not working properly

Managed backups are only 319 kb in size despite the fact that the network is about 1 GB right now. I tried to enable logging and create a manual backup, but when I navigated away from the backup screen and then back, the backup had never finished and there was no record of it. Snapshots are also showing a date of 1969 and are not obeying the rules I set out for them as far as how many old backups to store. I have enabled support login for someone to take a look at, please.