Managed backups were not showing on the hub first and now on site also.

I found Managed Backup were showing on the site but not on the hub. Taken a screenshot of the sites Snapshot > Dashboard and after that when reloading the dashboard. The backups are also not showing on the site. I have not deleted any backups. From the screenshot it shows the Last Managed backup was on December 1. Plugin conflict test performed but it is still not showing any backups.