Manual Payment gateway information

When Manual Payment gateway is enabled along with Trial membership, the Manual Payment instructions do not appear upon registration.

  • Nastia

    Hello Peter

    Hope all is well!

    I could not replicate the issue on my end. Also, I got feedback from our developers that the description from Manual Payment getaway should show up after the Trial period will end.

    When a trial add-on is enabled the registration process goes like this:
    1. User Sign Up for a trial period
    2. After the trial period ends, the user will be asked to complete payment where the description from Manual Payment gateway is showing.

    If on your site, after the trial period ends, members still do not see the description, please grant access to your site from WPMU DEV > Support so I could have a closer look.

    Please let us know if you have any further questions!

    Kind regards,
    Nastia

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