MARKET PRESS INTERNAL SERVER ERROR 500

Hi!

Whenever I install market press through CoursePress pro, it shows an Internal Server error 500. This is a single WordPress site. I can't access my site http://www.esltrainingsite.com

  • Rupok
    • Support Ninja

    Hi Eleanor Wabe

    Hope you had a wonderful day.

    I see the status of this thread is "Resolved". Have you already got a fix for this problem or are you still facing the issue? If you got a fix, can you please share it here so others can be benefited too?

    If still facing the issue, would you mind allowing Support Access so we can have a closer look at this and investigate further?

    To enable support access you can follow this guide here:
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Have a nice day. Cheers!
    Rupok

  • Ash
    • WordPress Hacker

    Hello @Eleanor Wabe

    Older version of MarketPress was coming as bundle with coursepress, I have reported this to the developer.

    Then I have manually uploaded latest version of marketpress in your site and got same error. While keeping the error, would you please enable debug mode and check if any error is shown in that page?

    To enable debug mode please edit a line in your wp-config.php:
    Change

    define('WP_DEBUG', false);

    to

    define('WP_DEBUG', true);

    Please let us know what errors you see there.

    Once you get that error, please remove marketpress plugin again and the site will be live again.

    Sorry for the problem you are having.

    Have an awesome day!

    Cheers
    Ash

  • Eleanor Wabe
    • New Recruit

    This is the some of the error that I see and I already have removed the market press plugin.

    WordPress database error: [Table \'esltrainingsite_com.www4_mp_product_attributes\' doesn\'t exist]
    SELECT * FROM www4_mp_product_attributes

    Notice: Undefined index: base_country in /customers/f/c/4/esltrainingsite.com/httpd.www/wp-content/plugins/marketpress/includes/common/shipping-modules/mp-usps.php on line 827 Fatal error: \'continue\' not in the \'loop\' or \'switch\' context in /customers/f/c/4/esltrainingsite.com/httpd.www/wp-content/plugins/marketpress/includes/common/payment-gateways/payfast.php on line 180

  • Ash
    • WordPress Hacker

    Hello @Eleanor Wabe

    Thanks for the error, it helps.

    www4_mp_product_attributes table is missing in your database, somehow the table was not created. That's why you were getting the error.

    I can manually create the table in your site if you provide me your cpanel and admin login.

    To send me details, please use our contact form: https://premium.wpmudev.org/contact/

    Select: I have a different question
    Subject: Attn-Ash (this ensures that it will be assigned to me)
    Details:
    1. Send all requested details
    2. Send a link of this thread so that I can track
    3. Send any other relevant link

    I will be happy to take a look :slight_smile:

    Cheers
    Ash

  • Ash
    • WordPress Hacker

    Hello @Eleanor Wabe

    I have just checked at your site, there were 2 tables missing and a fatal error. For the error, I am reporting to the developer as a bug, though I have fixed in your site so you can use.

    Hope it helps :slight_smile: Please feel free to ask more question if you have any.

    Cheers
    Ash

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