Marketpress Store Page Messages

I'm trying to enter custom text on a Marketpress page, but the text boxes for every page (not Messages, though) are greyed out. I just updated to the latest versions of all plugins, but can't see what's happening. Is there a setting I'm missing?

  • Patrick
    • Support Monkey

    Hi @grahamlindsey

    Do you mean the text areas for the Product Listing page, Order Status page, etc? Not the email message areas, right?

    It is possible that a plugin you recently updated is creating a conflict. Basic troubleshooting protocol is required here:

    Revert to the default Twenty-Eleven theme and deactivate all other plugins. Is the problem still there? If yes, then something may be wonky in the plugin install :slight_smile:

    If the issue is no longer present, reactivate your theme. Does the issue re-appear? If yes, likely theme conflict.

    If the issue still does not re-appear, re-activate plugins one by one until it does and you find the conflicting plugin.

    Once we've zeroed in on whatever may be the cause of your issue, we'll be better equipped to deal with it.

  • Patrick
    • Support Monkey

    Hi @grahamlindsey

    I'm doing a bit of housekeeping by going through some older threads, and I noticed that this one is still open.

    Do you still need assistance on this issue?

    If not, just to get the ticket out of our active system, I'm going to mark it resolved.

    But if you do still need help here, please don't hesitate to re-open the thread by checking the "Mark as not resolved" box below.


Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.