Marketpress Upgrade issues still

Hello, sorry my brain isn't at top level. I had yet another heart surgery in November and had thought that I had set the authorization for someone to access my computer via the dashboard to correct the issues with upgrading to the latest version of marketpress while maintaining all of my existing products and product variations. I had also (as requested somewhere that I don't recall) cloned the complete site using All-In-One WP Migration and cloned that site to test site. I had also authorized the remote access via the whmdev dashboard. I also have restarted the authorization today for both sites as well.