Maybe wrong folder permissions, can not update new plugins and themes

Dear sir,
Can not update new plugins and themes, " Maybe wrong folder permissions,"
How to fix it?

Thanks!

  • Nithin

    Hi ShareWin,

    Hope you are doing good today. :slight_smile:

    Can not update new plugins and themes, " Maybe wrong folder permissions," How to fix it?

    I'm sorry, but I'm not able to understand the exact issue, could you be more specific? Is it related to WPMU DEV Dashboard plugin? Or you are not able to update any plugins through dashboard under Plugins menu? Do you get any error message, when you try to update?

    Please check whether you have the default folder permissions set, that would be 755 for folders, and 644 for files. Exception would be wp-config.php file which would normally be 440.

    Could you please enable support access, so that I could give a closer look. You can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual.
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please let us know once you enable access, so that we could get this sorted asap. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

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