Media Protection (Membership2) - broken images / slow

When I turn on the Media Protection extension, some images on my site are broken. Also, site loads slower

  • Rupok
    • Support Ninja

    Hi Vladimir

    Hope you had a wonderful day.

    some images on my site are broken

    I tried to regenerate the issue on my test site, but I could not. Protected media images are not broken on my site. I can help you as soon as I can regenerate the issue either on my site or your site. Can you please give a link of an image which gets broken on your site when Media Protection extension is turned on? We previously had some issue with Media Protection, but all those are resolved in the latest version of Membership 2 Pro and I see you are already using the latest version.

    Moreover, would you mind allowing Support Access so we can have a closer look at this?

    To enable support access you can follow this guide here:

    Is this a live site or development site? Is it ok if we make some tests on your site? We may enable the extension again to check the issue.

    Also, site loads slower

    I just loaded your site and it took around 12 seconds to load on my computer. GTmetrix says the average load time is 9.1s :
    How much more time does it take usually to load the site when Media Protection extension is enabled? Can you give us any idea?

    I'm looking forward to hear from you and solve this issue as soon as possible.

    Have a nice day. Cheers!

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