I'm concerned about the user-friendliness of this plugin. When a customer wants to upgrade, downgrade or cancel their plan, I see the on-screen instruction is: 'We have the following subscriptions available for our site. You can renew, cancel or upgrade your subscriptions by using the forms below.' Here's the link here: http://www.hushhushvoiceovers.com/memberships/
But there are no forms! I think this will really confuse the customer. Is there a way to add a button or something that links to a form where they can upgrade, downgrade or cancel?? Or at the very least change the current wording?
Could we say: We have the following subscriptions available for our site. You can renew, cancel or upgrade your subscriptions by clicking on ‘More info’…..and could we change ‘sign up’ to ‘More info’ so it’ll be clearer for the customer?
Also, the pricing includes VAT but doesn't say this to the customer. Could we add 'includes VAT' where this is relevant?
The subscription sign-up page is pretty ugly. It'd be so handy to be able to edit around the plugin part of the page to make it easier on the eye - add graphics, and a strong call to action button for instance. Currently the 'sign up' button is easily lost on the page. As this is the most important part of my subscription site, this worries me.
I'm going into test mode for my site next week so a quick answer would be fantastic. Honestly, this is the most important part of my website...it's also the part I'm losing most sleep over. Help!
Thanks v much, guys.