This has been ongoing for some time but wasn't able to be replicated until now -- issue is with M2 coupon use..
User goes to sign up and when they put in the coupon code they receive a 1 of 2 messages -- if successful then they get normal thank you page, if unsuccessful they get the sign up page BUT with the text saying an error occurred and that it didn't work BUT when they try to access the site their account works fine. So the issue is with an incorrect sign up page showing AFTER the coupon code has been entered and user proceeds to sign up.
To replicate, apply coupon code (support access open to see) and you will get 1 of the 2 messages -- there are several test users without membership to test with (denoted by their domain email).
Also users currently with this issue are either past users with inactive accounts signing up again, or active users with expired trial period.
Hope there's no issue replicating (note, this was happening prior to the beta version of M2 on this site so isn't related with the new install).
Thank you kindly :slight_smile: